Resources for the Homebound
in the New York City Metropolitan Area
Below is a list of frequently used local services and programs for the homebound. Divided into disciplines, this list provides direct phone numbers for services that reach across all five boroughs including transportation, legal services, adult protective services, food services, housing services, community services, home care services and specialized services.
For a pdf of this complete directory click here.
AAR – Access-A-Ride
AAR provides transportation for people with disabilities who are unable to use the public bus or subway service for some or all of their trips. It offers shared rides and door-to-door paratransit services. AAR operates 24 hours a day, 7 days a week. Call 877-337-2017 to reserve a trip. New York City Transit (NYC Transit) administers AAR.
LegalHealth partners with medical professionals to address the non medical needs of low-income people with serious health problems. LegalHealth complements health care with legal care - providing free legal services at medical facilities and training healthcare professionals to understand the legal issues their patients face.
LawHelp helps low and moderate income people find free legal aid programs in their communities, and answers to questions about their legal rights. LawHelp provides referrals to local legal aid and public interest law offices, basic information about legal rights, self-help information, court information, links to social service agencies, and more about each users individual state.
Adult Protective Services
APS – Adult Protective Services
Adult Protective Services (APS) is a state-mandated case management program that arranges for services and support for physically and/or mentally impaired adults who are at risk of harm. APS seeks to promptly resolve the risks faced by eligible clients with service plans that will enable these individuals to live independently and safely within their homes and communities.
Nursing Home Abuse
877-624-8371 (for free attorney consultation)
Nursing Home Abuse exists to raise awareness of the nursing home abuse epidemic, educate the public about its causes, help residents and families prevent abuse, and help victims cope with the consequences of nursing home abuse. Its mission is to prevent, educate and heal.
Citymeals-on-Wheels provides home-delivered meals to New York’s homebound elderly. Citymeals funds 30 community-based agencies that bring weekend, holiday and emergency meals to homebound elderly New Yorkers who can no longer shop or cook for themselves. To qualify for home-delivered meals, a person must be at least 60 years old and have a chronic physical or mental disability preventing them from shopping for food or preparing meals for themselves
Food Pantries Hotline
Food Pantries Hotline offers referrals to food pantries throughout the city. It will also give the option of accessing the Human Resources Administration “info line,” which gives out information on food stamps, Medicaid, public assistance, home care, child care, adult protective services and other emergency services. Agents are available Monday through Friday from 8am – 5pm automated information is available 24/7.
877-472-8411 (NYC only)
Food stamps are a resource based on income to supplement the cost of food and groceries. They can be used at most grocery stores, certain senior centers, and some meal delivery services such as Meals on Wheels.
HDC - New York City Housing Development Corporation
The New York City Housing Development Corporation (HDC) is responsible for financing housing within the five boroughs of New York City. The financing provided by HDC is in the form of low-cost mortgages offered through the sale of tax-exempt and taxable bonds. These mortgages are provided to developers for the construction and preservation of affordable housing.
NYCHA - New York City Housing Authority
Housing Applications Office: 718-707-7771
Borough Management Office:
The New York City Housing Authority (NYCHA) provides affordable housing in a safe and secure living environment for low and moderate-income residents throughout the five boroughs. NYCHA also administers a citywide Section 8 Leased Housing Program for rental apartments. NYCHA offers residents opportunities to participate in a multitude of community, educational and recreational programs, as well as job readiness and training initiatives.
SCRIE - Senior Citizen Rent Increase Exemption
The Senior Citizen Rent Increase Exemption (SCRIE) offers eligible tenants an exemption from rent increases. The owner of the building receives a credit against their real estate taxes from the City of New York. For SCRIE eligibility, applicants must be 62 years of age or older; rent an apartment that is regulated by the Division of Housing and Community Renewal (DHCR) (i.e. rent controlled or rent stabilized apartments or hotel stabilized); and have an annual household income of $29,000 or less; or pay more than one-third of the household's aggergate disposable income for rent.
Selfhelp is a non-sectarian, not-for-profit, organization dedicated to maintaining the independence and dignity of seniors and at-risk populations through a spectrum of housing services, home health care services and social services. Senior Source, a comprehensive and personal private care management program, provides access to the full range of Selfhelp’s services. Senior Source enables seniors to manage their immediate senior care needs and plan for the future.
Resources Include: Nazi Victim Services Program, Senior Centers, Senior Housing, Naturally Occuring Retirement Communities (NORCs), Selfhelp Alzheimer’s Resource Program (SHARP), Case Management, Evelyn Frank Legal Resources Program (EFLRP), Community Guardian Program
JASA – Jewish Association for Services for the Aged
JASA develops innovative programs for a rapidly expanding generation of seniors. JASA offers nutritious meals, stimulating learning experiences for homebound seniors, home care management, legal guardianship and group Seders. JASA is a vital partner in the lives of more than 53,000 senior citizens in the New York region.
Resources Include: Benefits & Entitlements, Case Management, Mental Health, Decluttering & Pet Care, Social Adult Day Care Programs, Elder Abuse, Naturally Occurring Retirement Communities (NORCs), Home Delivered Meals, Group Meals, Passover Sedars, Sundays at JASA, Senior Centers, Joint Public Affairs Committee for Older Adults (JPAC), Insitute for Senior Action, Legal Services in Queens, Adult Protective Services and Community Guardian
SPOP- Service Program for Older People, Inc.
SPOP is a non-profit community based mental health center that supports older people in coping both with their mental health problems and with the practical challenges of aging. Its mission is to enhance the quality of life of older adults through the delivery of mental health and supportive services, advocacy and education. It provides older people with the emotional support, counseling and connections they need to continue to live full and healthy lives within their community.
Counseling, Substance Abuse Counseling, Bereavement Support, Adult Social Day Care for those with Alzheimer’s or dementia, Continuing Day Treatment for adults with serious or persistent mental illnesses
The Doula Program provides companionship and comfort for people whose life expectancy is 18 months or less. When approaching death, people often experience fear, loneliness and isolation. Well-prepared Doulas minimize this sense of isolation, provide emotional comfort and assist with practical concerns.
OSSP (One Stop Senior Support Project)
One Stop Senior Services is a unique walk-in agency where compassionate professionals help older people to solve their problems. One Stop seeks to improve the quality of life of older New Yorkers, age 60 and above, and their families by providing services and access to rightful entitlements in one neighborhood location. An integral part of their mission is to enable seniors to continue to live safely, independently, and with dignity in their own homes for as long as possible
Jewish Home Lifecare
Jewish Home Lifecare provides healthcare services and assistance for elders. Recognizing each person as a unique individual, their care supports independence and respects human dignity. Jewish Home Lifecare serves New Yorkers with many programs including short-stay rehabilitation, skilled nursing, homecare, solutions at home, kittay house, and adult day programs.
Search and Care
Search and Care strives to help Yorkville, Carnegie Hill and East Harlem older adults to age safely and independently in their own familiar homes with dignity. Search and Care provides useful information and personalized services to best address individual needs or concerns.
Home Care Services
Partners in Care
Partners in Care is a non-for-profit organization that provides quality private care services to people in their homes or communities. These services include personal care and companion programs, private duty nursing, patient review assessments and geriatric care management. Partners in Care carefully matches the client with a highly trained, certified home health aide, or a team of aides, depending on how many hours and days of service are needed.
Isabella Home Care
Isabella provides a unique medical-mental health model of care for residents living at home providing a full range of professional and paraprofessional services. Isabella provides a continuum of services from Home Care, Caregiver Services, Case Management, Adult Day Care, Child Day Care, Short-stay Rehabilitation, Skilled Nursing Home, Independent Housing and other services meeting community needs.
Geriatric Care Management
National Association of Professional Geriatric Care Management
NAPGCM is a non-profit professional development organization whose mission is to advance professional geriatric care management through education, collaboration and leadership. It strives to enhance the care of the elderly and disabled in order to improve their quality of life and maintain their independence for as long as possible. NAPGCM provides services such as housing, home care programs, socialization programs and resources in financial and legal planning.
Lighthouse International empowers people of all ages who are visually impaired to lead safe, active and independent lives. For more than 100 years, Lighthouse International has been a leader in meeting the evolving needs of people who are dealing with, or are at risk for, vision loss and blindness.
For further information, we recommend these comprehensive search engines to search for more social and health services.
HITE – Health Information Tool for Empowerment
HITE (Health Information Tool for Empowerment) contains a listing of thousands of government, non-profit, and privately sponsored programs and services particularly for uninsured and under-insured New Yorkers. HITE allows individuals to search for resources by zip code, services offered, medical conditions treated, and language spoken. HITE also provides information about public health insurance programs and enrollment instructions.
Resources Include: Health Care Services, Social Services, Health Insurance, Dental and Optical, Immigrant Support, Prescription Drugs, Mental Health & Substance Abuse, Transportation, Financial Assistance, Legal Assistance, Food Services
DFTA – NYC Department for the Aging
The Department for the Aging (DFTA) promotes the independence, health and well-being of older New Yorkers through a broad range of services and initiatives. DFTA contracts with more than 400 local agencies to provide a wide array of services throughout the five boroughs. The Department is the place to turn for questions about benefits and services, assistance with government program applications, and for special services to help older New Yorkers and their caregivers.
Resources Include: Abuse Prevention, Caregiver, Case Management, Employment, Health Promotion Service, Home Care, Home Delivered Meals Program, Legal Services, NORC, Senior Center, Social Adult Day Care, Social Adult Day Service, Transportation, WRAP
National Alliance for Caregiving
The National Alliance for Caregiving is a non-profit coalition of national organizations focusing on issues of family caregiving. Alliance members include grassroots organizations, professional associations, service organizations, disease-specific organizations, a government agency, and corporations. The Alliance was created to conduct research, do policy analysis, develop national programs, increase public awareness of family caregiving issues, work to strengthen state and local caregiving coalitions, and represent the US caregiving community internationally.
The U.S. Administration on Aging
The mission of AoA is to develop a comprehensive, coordinated and cost-effective system of home and community-based services that helps elderly individuals maintain their health and independence in their homes and communities. It is the Federal agency responsible for advancing the concerns and interests of older people and their caregiver and is part of the Department of Health and Human Services.
For further information on Home Care physicians and medical services, here are some informational and comprehensive sites we recommend.
American Academy of Home Care Physicians
The American Academy of Home Care Physicians has served the needs of thousands of physicians and related professionals and agencies interested in improving care of patients in the home. Academy members include home care physicians – physicians who make house calls, care for homebound patients, act as home health agency medical directors, or who refer patients to home care agencies. Specialties include internal medicine, family practice, pediatrics, geriatrics, psychiatry, emergency medicine, and more.
Centers for Medicare and Medicaid Services
The Center for Medicare and Medicaid Services provides health coverage for over 100 million people through Medicare, Medicaid, and the Children's Health Insurance Program. And with health insurance reforms and health care exchanges, we are improving health care and ensuring coverage for all Americans. Its mission is to Work together to improve care coordination, tie payments to quality, keep patients safe, and hold insurance companies accountable.
Resources Include: Medicare, Medicaid/CHIP, Medicare-Medicaid Coordination, Insurance Oversight, Innovation Center, Regulations and Guidance, Research Statistic, Data and Systems, Outreach and Education
Geriatrics at Your Fingertips
Geriatrics at Your Fingertips is a comprehensive site that attempts to provide special knowledge and skills important in providing high-quality healthcare for older adults. This web edition provides accessible, concise information for any healthcare professional or trainee caring for older adults with complex, chronic diseases and disorders. It also contains all the content found in the annually updated print edition, including, over 100 tables focused on current medication use and clinical guidelines, interactive calculators, assessment instruments, and algorithms.
The Center to Advance Palliative Care
The Center to Advance Palliative Care (CAPC) provides health care professionals with the tools, training and technical assistance necessary to start and sustain successful palliative care programs in hospitals and other health care settings. CAPC is a national organization dedicated to increasing the availability of quality palliative care services for people facing serious illness. CAPC offers comprehensive training for palliative care programs at every stage - from strategic planning and funding to operations and sustainability.
Resources Include: seminars, audio conferences, tools, reference materials, a robust website, and the Palliative Care Leadership Centers™ (PCLC)
CornellCARES.com offers innovative yet sensible practice tools, information, and resources to make geriatric mental health and psychosocial assessments and interventions easier and more effective for all health care and social service practitioners.
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